ive been trying to sign up for this website for a month now. its really frustrating!! ive never seen any online store who reply their customer's email after 5 days, not as fast as most online stores!
i sent two email to get one short instruction. i tried to sign up, and the web request for phone number. it's suppose to send you your password (to you mobile phone no.) within a few minutes/hour but not days or none at all..! i am a potential customer when i first saw this website. I plan to spend at least RM500 in one splurge before the sign-up problem occurs.
one day waiting is okay for me. so as 2-3 days. but the forth day is NOT tolerable for me!
how can you reply saying that you have referred to your programmer about the issue and asked your customer to re-signup using another username and another mobile no. Do you expect everyone uses more than 1 mobile phone?? How difficult can it be for their system administrator to access their database and delete my information manually? How SLOW and UNRELIABLE and INEFFICIENT can your system be? Come on! Not all internet users are normal users! Some are programmers too, some are system analyst while others are software engineers. How stupid do you think your users can be? Judging from the answers and problems, it wont be that hard to hack into their system huh?? What do you think?? They dont sound like they have a system administrator instead of programmers only. So the store most probably know how to receive orders only using the system, right?! They wont know anything about security and databases!
You have lost another potential customer who spend quiet a lot!!! Hasta la vista!
Comments
Post a Comment